Mobile notifications
Email and mobile notifications to keep both you and your carers updated.
Booking, scheduling, and client management
We bring together everything that's required to manage your child care agency.
An all-in-one booking, scheduling, and client management system designed specifically for babysitter and nanny agencies.
Currently operating in Australia, the United States, and Canada.
Features
Everything you need to run a childcare agency without the admin sprawl.
Organise clients
Easily manage your client profiles, update their info, and see their bookings and placements.
Nanny placement dashboard
Offer nanny placements to your team, get replies, track the status, and invoice clients.
Streamline casual bookings
Select the automatic booking option to email the first accepting carer's profile to the client.
Take payments
Charge booking fees, save client payment methods, and create invoices for bookings or placements.
Tag carer groups
Tag your carers however you like, and offer bookings or placements to specific groups.
Mobile and desktop app
Use your admin account with full functionality on both desktop and mobile.
Multiple locations
Add multiple locations to differentiate teams of carers and clients.
Embeddable website form
Embed your CareCaptain booking form on your website so bookings come straight through to your dashboard.
Reports
Easily download spreadsheet reports of your bookings and clients.
Email templates
Customise your email templates in your own style, so your clients see no difference.
Calendar sync for carers
Carers can sync their CareCaptain bookings to Google Calendar or iCal.
Carer app
Notify your team of incoming bookings and nanny placements.
Your carers get their own CareCaptain mobile app that allows them to:
- Accept or decline casual bookings
- See their past and upcoming bookings
- Apply for nanny placements or temp placements
- Be notified of booking updates and cancellations
- Sync their Google or Apple Calendar
- Opt-in for email notifications
Booking flow
Streamlined casual booking process.
1
Client books via your own website
Your CareCaptain casual booking form is embedded on your website so clients book as per usual.
2
You action the booking and send it out to your team
Select either the manual or auto booking option, then send it to qualified sitters or tag groups.
3
Your sitters are notified of the new booking
Suitable sitters are notified via mobile and can open their app to review the booking details.
4
Your sitters accept or decline the booking
Once the booking reaches the right carers, the response process is simple and immediate.
5
The accepted sitter's profile is sent to the client
CareCaptain can automatically send the accepted sitter's profile to the client for review.
6
Client clicks confirm or cancel
The carer is then notified and the booking moves into their confirmed bookings tab.
Custom emails
Customise your email templates to your liking.
This is the email sent to the client after a carer accepts the booking. It can be automated or manually sent, and it lets clients confirm or cancel while CareCaptain updates the booking and notifies the carer.
Billing
Charge booking fees and create invoices.
We've integrated with Stripe Payments to let you take booking fees and create invoices. You can choose to take upfront payment or charge the client after you've found a sitter.
Integrations
Designed to fit into the tools agencies already use.
